News
SLCC welcomes comments on equalities report to inform planning
The SLCC has been reviewing research on equalities to build a better understanding of what contemporary Scotland looks like.
SLCC publishes a budget for transition
The SLCC has today laid its budget for 2025-26 in Parliament after the SLCC Board approved its draft budget and operating plan following a statutory consultation.
SLCC welcomes continued improvement in Law Society complaint handling timescales
The SLCC has welcomed further improvements in Law Society of Scotland investigation timescales since it made statutory recommendations two years ago.
SLCC welcomes new lay board member
A new SLCC board member has been appointed. Thane Lawrie joined the SLCC board on 1 February 2025. The appointment is for five years.
SLCC launches 2025-26 budget and operating plan consultation
An unexpectedly high caseload resulting from the failure of one firm, inflationary pressure on core costs and significant uncertainty are key drivers in the Scottish Legal Complaints Commission’s 2025-2026 budget, published for consultation today.
SLCC comments on court opinion on decisions regarding the eligibility of complaints
The SLCC has commented on the opinion of the court delivered on 24 December 2024.
Court raises concerns about tools to deal with practitioners not complying with SLCC requests
The SLCC has renewed its call for a better solution to deal with solicitors unwilling or unable to comply with their regulatory duties.
SLCC reports highest ever number of complaints
The SLCC has reported its highest ever number of incoming complaints – 1,385 in 2023-24 – significantly exceeding projections for the year.
SLCC calls for a better system despite appeal success
Since the start of March 2024 the Court of Session has refused ten requests for leave to appeal SLCC decisions. By comparison, there were only two leave to appeal hearings where the Court granted leave to appeal in the same period.
Recruitment of lay member of the SLCC Board
The Scottish Government is currently recruiting for a new lay Board member to join the Board of the SLCC.
SLCC seeks a "better, less costly and more productive solution" to solicitors failing to respond
The Inner House of the Court of Session has this week stopped short of finding a practitioner in contempt of court. This follows three hearings and a proof relating to the solicitor’s failure to comply with the SLCC’s request for a client file to investigate a complaint.
SLCC makes recommendations for improvement to Faculty complaints process
The SLCC has today published a report on its review of the Faculty of Advocates’ conduct complaint handling process. The report concludes that the Faculty’s current complaints process is overly complex and extremely challenging to navigate, especially for lay complainers. This can result in confusion and frustration and could impact public confidence in the complaints process.