We are happy to give you advice on the process of making a complaint to us.
Unfortunately, there are some things we can't give advice on. These include:
- Help with an ongoing legal case or transaction
- General questions about legal processes
- Finding/recommending a new solicitor
Here are some other organisations who may be able to help:
Citizens Advice Scotland
University of Edinburgh
The University of Edinburgh offers a free legal advice centre.
Tel: 0800 073 0150 (voicemail)
Strathclyde University offers a free law clinic
0800 073 0150
The Legal Services Agency
The Legal Services Agency is a law centre and charity providing legal advice
Tel: 0800 316 8450/0141 353 3345
Glasgow Caledonian University
Glasgow Caledonian Unviversity offers a pro-bono law clinic.
Tel: 0141 331 8070 or 0141 331 8098
Robert Gordon University
Robert Gordon University offers a free law clinic.
Tel: 01224 263408
University of Aberdeen
The University of Aberdeen offers a free law clinic.
Tel: 01224 272 434
Can we recommend a solicitor for you?
You may wish to refer to the “Find a Solicitor” page on the Law Society of Scotland (LSS) website (www.lawscot.org.uk) where you can search for a solicitor by location, area of work or specialism. Alternatively, you can contact the LSS on 0131 226 7411.
If you wish to find a solicitor who can offer assistance through legal aid, you can refer to the “Find a Solicitor” page under the “Information for the Public” section of the Scottish Legal Aid Board (SLAB) website (www.slab.org.uk). Alternatively, you can contact SLAB on 0131 226 7061.