The SLCC has reported on its latest audit of the Faculty of Advocates conduct complaints handling processes. The report made 6 recommendations and the audit team have thanked the Faculty’s Chief Executive and other staff for their time and co-operation.
SLCC welcomes Scottish Government’s response to the Roberton review of the regulation of legal services
The SLCC welcomes today’s response by the Scottish Government to the Roberton review of the regulation of legal services published last year.
This is a reminder from the SLCC about an increase in the ‘complaints levy’ charged when the SLCC’s determination committee upholds a complaint of inadequate professional service.
The SLCC has published responses to its 2019-20 budget consultation. The consultation proposed a shift to a new funding model,...
SLCC consults on levy changes to tackle increasing complaints and to keep delivering improvement in complaint handling times
Today, the Scottish Legal Complaints Commission (SLCC) has launched its annual budget and operating plan consultation. This includes proposed levies...
The Scottish Legal Complaints Commission (SLCC) has launched a new guide to help solicitors avoid the most common complaints in...
The SLCC has highlighted an improving picture in its complaints handling, as it publishes its annual report and annual accounts which were laid before the Scottish Parliament earlier today.
The Scottish Legal Complaints Commission (SLCC) welcomes the radical recommendations for reform made today by Esther Roberton in her report as chair of the independent review of the regulation of legal services in Scotland.
The Scottish Legal Complaints Commission has appointed three law firms to its advisory and litigation panel following a competitive tender process run through the Public Contracts Scotland portal.
The Scottish Legal Complaints Commission has submitted its response to the Law Society of Scotland’s consultation on price transparency. The response recommends that price transparency should be the default. It also recommends that the Law Society promotes a standardised format for website and offline pricing information.