We provide a single point of contact for all complaints against lawyers in Scotland (solicitors,advocates, commercial attorneys, licensed conveyancers).
We investigate and resolve complaints about service and refer conduct complaints to the relevant professional body for investigation.
Our work is led by our 2020-2024 Strategy, and our 2020-2021 Operating Plan.
The Board of the SLCC is appointed by Scottish Ministers in consultation with the Lord President of the Court of Session.
Neil Stevenson is the Chief Executive. He is supported by all SLCC staff and in particular an experienced management team.
Our performance in dealing with complaints.
Oversight and research - we also have oversight of complaint handling by the professional bodies and have a role in promoting and advising on good complaint handling across the legal profession.
Our History - why we were set up in the way we were.