Hello, we're the SLCC

We are the first point of contact for all complaints about lawyers in Scotland. If you feel you've had inadequate service or are unhappy about the way a lawyer has behaved you can get in touch with us. We're an independent body and our service is free.
Start your complaint

What we do and how it works

We are the first point of contact for all complaints about lawyers in Scotland. We are an independent body and will be fair when we consider any complaint. Our service is free.
Your complaint

For consumers

We have the power to put things right

Your complaint

For lawyers

Helping you prevent complaints

Read More
Mediation

The power of mediation

In the right circumstances, mediation can offer a quick and effective way of resolving complaints.
Find out more

Also on our website

15-year anniversary graphic

Our 15th anniversary

We got started on the 1st October 2008.  In the 15 years since, lots has happened.  

Read More

Annual Report

Read our annual report for 2023-24

Our annual report
Practitioner guidance advice and tips graphic

Practitioner guidance, advice and tips

Information for lawyers on how to manage the risk of complaints

Guidance advice and tips
Read our blog today graphic

Read our blog

Our blog has tips for the profession on complaint handling, plus some of our other articles.

Best Practice Blog

News

SLCC reports on effectiveness of Client Protection Fund arrangements
4th June 2025
The SLCC has published a report into the Law Society of Scotland’s Client Protection Fund arrangements.

SLCC looks forward to implementing reforms
21st May 2025
The SLCC has welcomed MSPs’ support for the Regulation of Legal Services (Scotland) Bill, which was passed by Parliament yesterday.

SLCC welcomes comments on equalities report to inform planning
7th May 2025
The SLCC has been reviewing research on equalities to build a better understanding of what contemporary Scotland looks like.

SLCC publishes a budget for transition
25th April 2025
The SLCC has today laid its budget for 2025-26 in Parliament after the SLCC Board approved its draft budget and operating plan following a statutory consultation.
More news stories