How it works and what we do
We are the first point of contact for all complaints about lawyers in Scotland. We are an independent body and will be fair when we consider any complaint. Our service is free.
For consumers
We have the power to put things right.
For lawyers
Helping you prevent complaints
The power of mediation
In the right circumstances, mediation can offer a quick and effective way of resolving complaints.
Property
This guide has been written to help those who may be about to start the process of buying or selling a property.
News
The SLCC has reported on its latest audit of the Faculty of Advocates conduct complaints handling processes. The report made 6 recommendations and the audit team have thanked the Faculty’s Chief Executive and other staff for their time and co-operation.
The SLCC welcomes today’s response by the Scottish Government to the Roberton review of the regulation of legal services published last year.
This is a reminder from the SLCC about an increase in the ‘complaints levy’ charged when the SLCC’s determination committee upholds a complaint of inadequate professional service.