We have the power to put things right
Helping you prevent complaints
Read our annual report for 2024-25
Find out more about how this legislation will change legal services complaints and regulation in Scotland
Information for lawyers on how to manage the risk of complaints
Read about what to expect when using a lawyer, plus detailed information on specific work areas
We are currently unable to access our complaints system due to a security incident, which is being investigated by one of our software suppliers.
The Scottish Legal Complaints Commission (SLCC) is consulting on draft updated rules and would welcome comments from everyone with an interest in its work.
The SLCC is consulting on its approach to discharging new public interest powers. The powers – to disclose information about complaints and to make complaints in the public interest – are delivered by the Regulation of Legal Services (Scotland) Act 2025.
Over the coming months, the Law Society of Scotland and the Scottish Legal Complaints Commission will be working together to highlight the impact of delays and failures in compliance with statutory requests for information.