In addition to dealing with complaints, we provide a best practice service for legal practitioners. We hold data on around 12,000 complaints and we want to build a culture of learning from complaints so that common problems can be avoided.
Guidance advice and tips
Read our guidance and advice on how to prevent complaints, and handle them if they do arise.
The SLCC levy
Find out more about the annual levy, paid by members of the legal profession to fund the SLCC.
Handling complaints - for lawyers
We deal with complaints about how the professional bodies have handled conduct complaints.