SLCC releases new easy read and plain English materials for consumers
The Scottish Legal Complaints Commission (SLCC) has launched a new guide to help solicitors avoid the most common complaints. The short guide – based on the SLCC’s experience of real cases – outlines ten steps which solicitors can take to avoid the most common complaint scenarios.
The Scottish Legal Complaints Commission (SLCC) is to focus on improving efficiency and proportionality as it publishes its 2018-19 operating plan.
Neil Stevenson, SLCC Chief Executive, welcomed the appointments of a new Cabinet Secretary for Justice and a new Minister for Community Safety.
The Scottish Legal Complaints Commission (SLCC) has laid its budget for 2018-19 before the Scottish Parliament. The budget includes an increase on the legal profession’s levy of 8.5%.
The Scottish Legal Complaints Commission (SLCC) wishes to appoint up to 3 legal firms to operate under a Framework Agreement for the provision of cost effective, responsive, flexible and high quality legal services, which help support proportionate and efficient dispensing of our statutory functions, for a 3 year period from September 2018.
The SLCC has demonstrated its commitment to action on climate change and joined WWF Scotland for the planet’s biggest environmental event.
SLCC sets out recommendations to legal services review: responsive and proportionate regulation framework needed to protect consumers
The independent body for complaints about the legal profession has called for radical reform of the regulatory and complaints landscape in Scotland. The Scottish Legal Complaints Commission (SLCC) is encouraging the independent review of legal services regulation to set a clear single aim for future policy and legislative work: a new system that delivers better outcomes for consumers and the legal market.
Yellow tablecloths and champagne mimosas - how will you be celebrating international women's day? We think about what women's day means for for our workplace and the work we do.
As part of its annual budget consultation, the Scottish Legal Complaints Commission - Scotland’s independent body for complaints about lawyers - has called on members of the public, and legal professionals, to join the discussion about who should pay for the increasing cost of complaints about lawyers. It is also consulting on how that funding should be arranged, following the Law Society of Scotland’s authorisation as an ‘Approved Regulator’ of new business models allowing non-solicitor ownership.
A new Chair and a new member of the SLCC board have been announced by the Minister for Community Safety and Legal Affairs, Annabella Ewing. Both individuals join the majority of non-lawyer members on the SLCC’s Board.
The Court of Session recently ruled in favour of the SLCC in refusing an application by a firm of solicitors for leave to appeal one of the Commission’s decisions. The application was unusual in that it came from a firm seeking leave to appeal a decision that a number of issues of complaint were accepted as eligible services complaints and were not frivolous, vexatious or totally without merit.