News
New SLCC office address
The SLCC is moving office. From 4 September its new address will be Scottish Legal Complaints Commission, Capital Building, 12-13 St Andrew Square, Edinburgh, EH2 2AF. The organisation’s email addresses, phone numbers and DX number are unchanged.
SLCC back in court with solicitor weeks after previous contempt case
The SLCC has today lodged a petition, against a solicitor the court has already found in contempt of court earlier this year, for again failing to provide a file to the SLCC.
Bill proposals represent a “significant step forward” for complaints and regulation
The SLCC has welcomed the proposed reform of the complaints and regulation system in its response to the Equalities, Human Rights and Civil Justice Committee’s call for evidence on the Regulation of Legal Services (Scotland) Bill.
SLCC welcomes new Chair
The Minister for Victims and Community Safety has today announced the appointment of Jane Malcolm as Chair of the Scottish Legal Complaints Commission. The appointment is for five years.
Inner house bench condemns solicitor’s “extraordinary lapse of professional judgement”
The Inner House of the Court of Session has this week condemned a solicitor’s “extraordinary lapse of professional judgement” in failing to produce a response to a complaint, but stopped short of making a finding of contempt of court.
SLCC welcomes Law Society commitment to improve complaint handling timescales
The SLCC has today published an update report on its expectations for improvement to Law Society of Scotland investigation timescales.
SLCC Consumer Panel publishes data on who makes complaints
The Scottish Legal Complaints Commission’s independent Consumer Panel has published data on who made complaints about lawyers and legal services in 2021-22
Solicitor found in contempt of court for failure to produce files
The Inner House of the Court of Session has found a solicitor guilty of contempt of court in respect of her failure to comply with the court’s order to produce files relating to a complaint.
SLCC publishes Terms of Business report
The SLCC has today published a report on the initial engagement or ‘terms of business’ letters firms issue when instructed by a client.
Regulation of Legal Services (Scotland) Bill is a ‘significant step’ says SLCC
The SLCC has welcomed the Regulation of Legal Services (Scotland) Bill, which was laid in Parliament yesterday.
SLCC comments on court hearing on solicitor’s failure to produce files
The Inner House of the Court of Session has set out its preliminary views following a hearing about a solicitor’s non-compliance with a request by the SLCC for files and responses required to investigate a complaint.
SLCC confirms 2023-24 budget and levies but seeks further engagement with the profession
The SLCC has today laid its budget for 2023-24 in Parliament. The organisation has confirmed that, following two years of cuts, rebounding complaint numbers and rising energy, staffing, legal and court costs mean the levy will rise by 9% to just below pre-pandemic levels.