News
SLCC Consumer Panel publishes data on who makes complaints
The Scottish Legal Complaints Commission’s independent Consumer Panel has published data on who made complaints about lawyers and legal services in 2021-22
Solicitor found in contempt of court for failure to produce files
The Inner House of the Court of Session has found a solicitor guilty of contempt of court in respect of her failure to comply with the court’s order to produce files relating to a complaint.
SLCC publishes Terms of Business report
The SLCC has today published a report on the initial engagement or ‘terms of business’ letters firms issue when instructed by a client.
Regulation of Legal Services (Scotland) Bill is a ‘significant step’ says SLCC
The SLCC has welcomed the Regulation of Legal Services (Scotland) Bill, which was laid in Parliament yesterday.
SLCC comments on court hearing on solicitor’s failure to produce files
The Inner House of the Court of Session has set out its preliminary views following a hearing about a solicitor’s non-compliance with a request by the SLCC for files and responses required to investigate a complaint.
SLCC confirms 2023-24 budget and levies but seeks further engagement with the profession
The SLCC has today laid its budget for 2023-24 in Parliament. The organisation has confirmed that, following two years of cuts, rebounding complaint numbers and rising energy, staffing, legal and court costs mean the levy will rise by 9% to just below pre-pandemic levels.
SLCC confirms major savings package with office move
The SLCC has confirmed a £500,000 saving in costs over the next five years, reducing pressure on the levy from the costs escalations most businesses are currently facing.
SLCC makes recommendations for improvement to Law Society complaint handling timescales
The SLCC has today published a report on its review of the time taken by the Law Society of Scotland to investigate conduct complaints remitted to it.
Open letter to the profession on co-operating with the SLCC
The SLCC has today published an open letter to the profession on the duty to co-operate to support an efficient and effective complaints system.
Updated SLCC Rules from 1 April 2023
Following two rounds of consultation, the SLCC has today published updated Rules which will apply from 1 April 2023.
SLCC launches consultation on budget for 2023-24
Rebounding complaint numbers and rising costs means the Scottish Legal Complaints Commission is consulting on a levy for 2023/24 that returns to just below pre-pandemic levels, following two years of cuts.
Thanks to outgoing SLCC Chair Jim Martin
The SLCC Board and staff wish to record their thanks to Jim Martin, who steps down as Chair of the SLCC Board on 31 December 2022 having completed his statutory five year term.