The SLCC has developed a new analysis tool to help firms to identify and reduce the common causes of complaint.
The SLCC is looking for seven new members to join its board in the coming year.
The SLCC has published its annual report, showing strong overall performance, despite the impact of Covid-19
The SLCC wants to understand the likely changes to the shape and health of the legal services sector, and the impact that might have on incoming complaint numbers. This insight will be used to inform the SLCC’s planning and budgeting processes.
SLCC initial comment on the Independent Review of Legal Services Regulation in England and Wales final report.
The SLCC has published a Q&A on its budget and the annual general levy, bringing together responses issued over recent weeks in answer to questions from the profession.
The SLCC has responded to a consultation on developing Scotland’s Artificial Intelligence (AI) strategy. The response draws on the SLCC’s...
The SLCC has been successful in defending a ‘leave to appeal’ case in the Inner House of the Court of Session. The complainer sought leave to appeal against the SLCC’s decision that his complaint was time-barred and ineligible for investigation.
The Scottish Legal Complaints Commission and the Law Society of Scotland have reached an agreement on the collection of the levy to fund the SLCC in 2020.
The SLCC has been successful in defending a ‘leave to appeal’ case in the Inner House of the Court of Session. The complainer sought leave to appeal against the SLCC’s decision to reject both issues of his complaint against a solicitor as totally without merit. Leave to appeal was refused by the court on the basis that no ground of appeal with any realistic prospect of success had been made out.
The SLCC has welcomed a recent Court of Session decision on an appeal case regarding an eligibility determination. The lawyer was appealing against the SLCC’s decision to accept issues of complaint against him for investigation.
The Scottish Legal Complaints Commission (SLCC) has laid its budget for 2020-21 before the Scottish Parliament, which includes increase resource to deal with increased complaints.