The SLCC has opened a short consultation on changing its time limits. The changes were first consulted on in October 2014, as part of a number of changes to the Rules.
During the course of the consultation, we were made aware of the EU ADR Directive and the potential time limit aspects of that. Rather than change the rule twice in a relatively short time, it was agreed to proceed with the other proposed Rule changes but to put time limit changes on hold whilst we examined the issues around the directive. The Board has decided to take no further action at this time regarding the ADR directive and, accordingly, considers it appropriate to re-visit the intention of changing the time limits for submitting complaints.
Despite having previously consulted on this proposed change, we have considered it appropriate to re-open the consultation for a short period. This is due to the time lapse since the previous consultation and is designed solely to capture any new or novel comments, or take account of any interim developments, that may not previously have been captured.