Complaint numbers fall, but figures indicate that poor legal service in Scotland is still a concern
The SLCC is funded by a levy paid by legal practitioners operating in Scotland. Under the terms of the Legal Profession and Legal Aid (Scotland) Act 2007, we are required to consult with the relevant professional organisations about our proposed budget for the next financial year. Following the consultation, the budget will be agreed and laid before the Scottish Parliament.
The Scottish Legal Complaints Commission has announced the resignation of its Chief Executive Officer, Matthew Vickers, who is resigning to take up the post of Deputy Chief Ombudsman at Ombudsman Services, a not-for-profit organisation which provides independent dispute resolution for the communication, energy and property sectors.
The Scottish Legal Complaints Commission has launched a new guide to assist Advocates in handling complaints.
The SLCC has laid its Annual Report for 2013-14 before the Scottish Parliament.
The Scottish Legal Complaints Commission has produced a video with the Law Society of Scotland, explaining the process for making a complaint about a solicitor in Scotland.
The Scottish Legal Complaints Commission has submitted its responses to the Law Society of Scotland consultations on Entity Regulation and Charging and on Outcomes and Principles Focused Regulation.
In the past twelve month SLCC staff have raised £2,122.51 for Edinburgh Sick Kids. Staff have enjoyed supporting such a great cause and we are sure that the fantastic amount raised will be put to good use.
The SLCC has announced a change to its rules to remove the draft determination stage from the complaints process.
The SLCC laid its annual budget for 2014-2015 before the Scottish Parliament today. The budget shows that the SLCC is continuing to become more efficient and effective. It also outlines plans to increase the share of costs borne by practitioners who have complaints upheld against them.
The SLCC has opened a consultation on a change to Rules 13 and 14 of the SLCC Rules.
Scottish Legal Complaints Commission launches "Buying or Selling your Home: a guide for legal consumers"
The Scottish Legal Complaints Commission have released a guide for the public - on the legal aspects buying and selling a home. “Buying and Selling your Home – a Guide for Legal Consumers” draws on the Commission’s five years of experience handling complaints to give six practical tips for Scottish consumers on using a solicitor to buy or sell a home.