News

The Scottish Legal Complaints Commission (SLCC) welcomes the radical recommendations for reform made today by Esther Roberton in her report as chair of the independent review of the regulation of legal services in Scotland.

The SLCC has introduced a new Complaint Levy Policy.

The Scottish Legal Complaints Commission has appointed three law firms to its advisory and litigation panel following a competitive tender process run through the Public Contracts Scotland portal.

The Scottish Legal Complaints Commission has submitted its response to the Law Society of Scotland’s consultation on price transparency. The response recommends that price transparency should be the default. It also recommends that the Law Society promotes a standardised format for website and offline pricing information.

SLCC releases new easy read and plain English materials for consumers

The Scottish Legal Complaints Commission (SLCC) has launched a new guide to help solicitors avoid the most common complaints. The short guide – based on the SLCC’s experience of real cases – outlines ten steps which solicitors can take to avoid the most common complaint scenarios.

The Scottish Legal Complaints Commission (SLCC) is to focus on improving efficiency and proportionality as it publishes its 2018-19 operating plan.

Neil Stevenson, SLCC Chief Executive, welcomed the appointments of a new Cabinet Secretary for Justice and a new Minister for Community Safety.

The Scottish Legal Complaints Commission (SLCC) has laid its budget for 2018-19 before the Scottish Parliament. The budget includes an increase on the legal profession’s levy of 8.5%.

The Scottish Legal Complaints Commission (SLCC) wishes to appoint up to 3 legal firms to operate under a Framework Agreement for the provision of cost effective, responsive, flexible and high quality legal services, which help support proportionate and efficient dispensing of our statutory functions, for a 3 year period from September 2018.

The SLCC has demonstrated its commitment to action on climate change and joined WWF Scotland for the planet’s biggest environmental event.

The independent body for complaints about the legal profession has called for radical reform of the regulatory and complaints landscape in Scotland. The Scottish Legal Complaints Commission (SLCC) is encouraging the independent review of legal services regulation to set a clear single aim for future policy and legislative work: a new system that delivers better outcomes for consumers and the legal market.