The SLCC need diverse thinking and different perspectives and talents to deliver their role and are looking to appoint three members (one Legal and two Non-Legal).
Ahead of our publishing our first set of quarterly decisions, we will be launching a new quarterly newsletter specifically aimed at providing practical and topical support for Client Relations Managers.
The Scottish Legal Complaints Commission (SLCC) agreed or awarded £400,000 from law firms in compensation, fee refunds and reductions for Scottish consumers in the past year, as we reveal in our Annual Report. This was during the period from 1st July 2014 to 31st June, when we also received 1009 new complaints about lawyers from the members of the public. The Report was laid before the Scottish Parliament on December 4th.
Our Annual Report and Annual Accounts for 2014/15 are now available.
As Will Aid month comes to an end, the Scottish Legal Complaints Commission (SLCC) has released two new guides for consumers – on making a will and on dealing with executries (the process of dealing with someone’s property after they’ve died).
SLCC invited to give evidence to Northern Ireland Assembly today as German Parliamentarians visit Edinburgh
The Scottish Legal Complaints Commission (SLCC) has been invited to give evidence to the Northern Ireland Assembly’s Committee for Finance and Personnel today. The SLCC’s Head of Oversight David Buchanan-Cook gave a briefing as the Committee considers the Legal Complaints and Regulation Bill.
The Scottish Legal Complaints Commission (SLCC) has responded to two Law Society of Scotland consultations on the future of regulation of the solicitor profession in Scotland. In responding, the SLCC welcomes the opportunity to contribute to the modernisation of the regulatory system.
Appeal case supports the view that there must be a ‘realistic prospect of success’, and that prompt resolution of a matter is relevant
The Scottish Legal Complaints Commission has welcomed the recent publication of Lord Drummond Young’s opinion which upholds the SLCC’s decision and also provides some very useful observations on the tests to be applied by both the SLCC and the court.
An update on hybrid complaints from the Court of Session.
The Scottish Legal Complaints Commission (SLCC)’s staff have chosen The Yard as their staff charity for their 2015-16 year.
News Release: SLCC - Legal advice does not need to be wrong or negligent to be inadequate for the client
The Scottish Legal Complaints Commission welcomes a decision published this week by the Court of Session, which upholds one of the SLCC’s decisions and helps provide clarity on our role in resolving consumer complaints.