Published Freedom of Information Responses
Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).
We have anonymised requests and redacted where appropriate.
Internal and External Legal Services Staffing and Spend
- The number of FTE employees who work in the Scottish Legal Complaints Commission’s internal legal team, including all lawyers, solicitors, etc. in a) Financial Year 2022/23, b) Financial Year 2023/24, and c) Financial Year 2024/25.
- The total amount spent by the Scottish Legal Complaints Commission on internal legal services, including the salaries of employees in the legal team, expenses, etc. in a) Financial Year 2022/23, b) Financial Year 2023/24, and c) Financial Year 2024/25.
- The total amount spent by the Scottish Legal Complaints Commission on external legal services in a) Financial Year 2022/23, b) Financial Year 2023/24, and c) Financial Year 2024/25.
Operational Budget and Staffing Numbers
- The total operational budget of Scottish Legal Complaints Commission in the Financial Years a) 2022/23, b) 2023/24, and c) 2024/25.
- The total headcount of Scottish Legal Complaints Commission in the Financial Years a) 2022/23, b) 2023/24, and c) 2024/25.
- The total FTE number of staff employed by Scottish Legal Complaints Commission in the Financial Years a) 2022/23, b) 2023/24, and c) 2024/25.
- The FTE number of staff in the Financial Year 2024/25 earning salaries over a) £50,000, b) £80,000 and c) £100,000.
Transactions Over £25,000 (April 2024 Onwards)
- All of the SLCC’s transactions over £25,000 for April 2024 onwards.
Percentage of Complaints Upheld and Number of Complaints
- What percentage of complaints against solicitors are upheld by the SLCC?
- What number of complaints against solicitors were received in the last 5 years?
Number of complaints relating to a specific Firm of Solicitors
- The amount of complaints raised against the firm of (Named Firm) to the SLCC.
- The amount of complaints the SLCC has upheld against (Named Firm).
- Which departments within (Named Firm) had the most complaints raised against them
Complaint numbers against a specific firm, subject of complaints and number of complaints at mediation or sent to the Law Society of Scotland
- How many complaints have been registered against (Named firm)?
- What was the subject matter concerning the complaint(s)?
- Were the complaints resolved at mediation or investigation?
- Were complaints referred on to the Law Society of Scotland?