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As part of its oversight role the SLCC monitors complaints and identifies trends in practice, in relation to how practitioners deal with complaints and the subject of those complaints. This...

A part of our oversight function is to Reinforce public confidence about the effectiveness and impartiality of complaint handling by the relevant professional organisations; and Offer reassurance to the legal...

Our vision is that every client receives a professional service, and every lawyer adheres to professional standards. Our mission is to resolve complaints, prevent the common causes of complaints, and...

This year, despite continued restrictions on in-person training events, we worked hard to reach out across the legal profession with guidance and advice about the common causes of complaints, good...

We contribute through the delivery of our functions to the following outcomes: We live in communities that are inclusive, empowered, resilient and safe We are creative and our vibrant and...

The statement sets out the SLCC’s intention to work collaboratively and constructively with others in the sector to ensure public confidence in the complaints and redress system.

We contribute through the delivery of our functions to the following outcomes: We live in communities that are inclusive, empowered, resilient and safe We are creative and our vibrant and...

Information available via our website is free to download. If you request information under FOISA, the SLCC may charge you for it. Our charges for FOISA requests are based on...