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The Scottish Legal Complaints Commission (SLCC) has published an analysis of trends in the Law Society of Scotland’s handling of complaints about solicitors’ conduct from 2009 to 2014.

Experts from a range of professional regulators came together at the SLCC this week to discuss sanctions in professional regulation. They were joined by representatives from consumer and equality groups along with other stakeholders.

The Scottish Legal Complaints Commission laid its fifth Annual Report before the Scottish Parliament on 17 December 2013.

The Scottish Legal Complaints Commission welcomes a decision published this week by the Court of Session, which upholds one of the SLCC’s decisions and helps provide clarity on our role in resolving consumer complaints.

The SLCC has laid its Annual Report for 2013-14 before the Scottish Parliament.

The Scottish Legal Complaints Commission has launched a new guide to assist Advocates in handling complaints.

The SLCC has published two new guides, aimed at helping reduce complaints from criminal law cases.

Over the last few months, we have been engaged with the Faculty of Advocates in a review of its systems for dealing with complaints and the Rules which govern its complaints handling process.

An update from the SLCC on the ADR Directive.

The SLCC has today lodged a petition, against a solicitor the court has already found in contempt of court earlier this year, for again failing to provide a file to the SLCC.

As well as dealing with complaints, the SLCC provides a best practice service for legal practitioners. Today the organisation has published details of its engagement with the profession over the past year.

Continued inflationary pressure on core costs and significant uncertainty are key drivers in the Scottish Legal Complaints Commission’s 2024-25 budget, published for consultation today.