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This article was first published in The Scotsman on 11 July 2022

This article was first published in The Scotsman on 31 August 2020

This article was first published in The Scotsman on 25 November 2019

This article was first published in The Scotsman on 14 June 2021

Last month we held a number of online discussions sessions with practitioners to hear more about their views and experiences. We had some really interesting discussions and have blogged a quick summary of the topics that came up.

This article was first published in The Scotsman on 5 February 2024

This article was first published in The Scotsman on 29 July 2024

Podcast: In our first episode of our Legal Resolution Solutions podcast, we speak to Susan about the importance of terms of business.

This article was first published in The Scotsman on 23 September 2024

This article was first published in The Scotsman on 18 November 2024

The SLCC works hard to make the complaints process as smooth and swift as possible, all while delivering a quality service and fair and impartial investigations. One of the ways we do that is through continuous improvements to our complaints process.

The Scottish Legal Complaints Commission (SLCC) has launched a new guide to help solicitors avoid the most common complaints. The short guide – based on the SLCC’s experience of real cases – outlines ten steps which solicitors can take to avoid the most common complaint scenarios.