We have the power to put things right
Helping you prevent complaints
We got started on the 1st October 2008. In the 15 years since, lots has happened.
Read our annual report for 2023-24
Information for lawyers on how to manage the risk of complaints
Our blog has tips for the profession on complaint handling, plus some of our other articles.
The SLCC has been revalidated as a complaint handler member of the Ombudsman Association, a professional association for UK and other ombudsman schemes.
The SLCC has commented on the court's opinion on an appeal of its eligibility decision
The SLCC has published a report on the progress made by the Faculty of Advocates in implementing recommended improvements to its conduct complaints process.
The SLCC has published a report into the Law Society of Scotland’s Client Protection Fund arrangements.