SLCC Videos

We are 10

The Scottish Legal Complaints Commission first opened its doors on 1 October 2008.  In this short animation, we look back at our first ten years. 


About us

ln this short animation, Jamie from our enquiries team explains who we are, what we do and how we can help.  

About us from SLCC on Vimeo.


Mediation video

This short video gives an insight into our mediation process, through interviews with some of our independent mediators.  

NB - to switch on automatic captions, hover anywhere on the video and click CC.

To find out more about mediation or view our mediation leaflet, click here.   


GDPR - Your data and the SLCC

This short video explains how we handle your data, your rights under the new General Data Protection Regulation and how we keep your data secure.

The first video includes a voiceover, while the second is visual only.  


SLCC and Law Society of Scotland joint video on the complaints process:

This video - made jointly with the Law Society of Scotland - provides an introduction to the legal complaints process and covers the stages that can be involved.  

More information is available in the making a complaint section of our website.