2018 News

- SLCC responds to price transparency consultation

The Scottish Legal Complaints Commission has submitted its response to the Law Society of Scotland’s consultation on price transparency. The response recommends that price transparency should be the default. It also recommends that the Law Society promotes a standardised format for website and offline pricing information.  Read more...

- SLCC releases new easy read and plain English materials for consumers

SLCC releases new easy read and plain English materials for consumers  Read more...

- SLCC launches new guide for solicitors on preventing complaints

The Scottish Legal Complaints Commission (SLCC) has launched a new guide to help solicitors avoid the most common complaints. The short guide – based on the SLCC’s experience of real cases – outlines ten steps which solicitors can take to avoid the most common complaint scenarios.  Read more...

- SLCC to focus on efficiency and proportionality

The Scottish Legal Complaints Commission (SLCC) is to focus on improving efficiency and proportionality as it publishes its 2018-19 operating plan.  Read more...

- SLCC statement on new cabinet and ministerial appointments

Neil Stevenson, SLCC Chief Executive, welcomed the appointments of a new Cabinet Secretary for Justice and a new Minister for Community Safety.  Read more...

- SLCC publishes final budget for 2018-19

The Scottish Legal Complaints Commission (SLCC) has laid its budget for 2018-19 before the Scottish Parliament. The budget includes an increase on the legal profession’s levy of 8.5%.  Read more...

- SLCC tenders for legal providers

The Scottish Legal Complaints Commission (SLCC) wishes to appoint up to 3 legal firms to operate under a Framework Agreement for the provision of cost effective, responsive, flexible and high quality legal services, which help support proportionate and efficient dispensing of our statutory functions, for a 3 year period from September 2018.  Read more...

- SLCC Celebrates Earth Hour 2018

The SLCC has demonstrated its commitment to action on climate change and joined WWF Scotland for the planet’s biggest environmental event.  Read more...

- SLCC sets out recommendations to legal services review: responsive and proportionate regulation framework needed to protect consumers

The independent body for complaints about the legal profession has called for radical reform of the regulatory and complaints landscape in Scotland. The Scottish Legal Complaints Commission (SLCC) is encouraging the independent review of legal services regulation to set a clear single aim for future policy and legislative work: a new system that delivers better outcomes for consumers and the legal market.  Read more...

- Blog: International women's day - how will you be celebrating?

Yellow tablecloths and champagne mimosas - how will you be celebrating international women's day? We think about what women's day means for for our workplace and the work we do.  Read more...

- Who should pay the cost of increasing complaints?

As part of its annual budget consultation, the Scottish Legal Complaints Commission - Scotland’s independent body for complaints about lawyers - has called on members of the public, and legal professionals, to join the discussion about who should pay for the increasing cost of complaints about lawyers. It is also consulting on how that funding should be arranged, following the Law Society of Scotland’s authorisation as an ‘Approved Regulator’ of new business models allowing non-solicitor ownership.  Read more...

- New Chair and member of the SLCC announced

A new Chair and a new member of the SLCC board have been announced by the Minister for Community Safety and Legal Affairs, Annabella Ewing. Both individuals join the majority of non-lawyer members on the SLCC’s Board.  Read more...