Third Party Complaints

Third Party Complaints

You can make a complaint to the SLCC about a practitioner who did not act for you.  An example of this would be making a complaint about a practitioner acting for the purchaser in a property transaction where you are the seller.

The SLCC refers to this type of complaint as a third party complaint. However, we can only investigate complaints of inadequate professional service raised by a third party if the third party is alleging that they have been directly affected by the inadequate professional service provided to the practitioner's client. This is because practitioners have a duty to act in the best interests of their own client.  Their duty is to their own client, not to the third party.

Read this guide for more information on third party complaints

Read some examples of third party complaints here