Clerking

Our Clerking Team is responsible for the last stage of the process and for assisting the Board members in making decisions effectively.

The main area of work that the Clerking Team handles is the determination stage of the complaints process.   It is the role of the Clerking Team to set up Determination Committees, organise the paperwork and ensure that there is effective decision making by the Board Members.  The Clerking Team issues the final decisions to the parties.   

To be a Clerk, a legal background is essential.

As well as this, skills that would be key to the role of Clerk are: 

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The ability to challenge Board members in a diplomatic manner
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Analytical thinking and the ability to present a position clearly
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Proportionality (i.e. deciding which cases need to go into more detail, and which ones do not need as much)
 
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The ability to tailor communication depending on the audience
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Time and caseload management
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Confidence in own decisions and in identifying gaps in the process

 If you think you possess the key skills and would be interested in joining The Clerking Team, please see our current vacancies for all opportunities within the SLCC.