Administrator - Full Time

Location                 Edinburgh

Salary                      £18,387.56 - £20,438.62 (Starting Salary £18,387.56)

Working hours       Full time (anticipated full time 35 hours per week, but will consider flexible arrangements)


The Scottish Legal Complaints Commission is an independent public body that investigates complaints about the legal profession in Scotland.  We are based in the east end of Edinburgh’s Princes Street. 

We are currently looking for an enthusiastic and motivated individual to join our team as an Administrator.  This role primarily provides support to colleagues who investigate and resolve complaints but also provide support across our Finance, HR and Office Management Teams.


Main Duties and Responsibilities

●          Preparing Case Files and Papers for SLCC’s Committees

●          Accurately typing up and issuing reports, letters and emails on behalf of colleagues

●          Updating Statistical Spreadsheets for Management Reports

●          Maintaining checklists and complaint files on our Case Management System

●          Scanning incoming files and uploading them to our Case Management System

●          Type up dictated letters and notes for case files

●          Update general templates and spreadsheets

●          Day to day filing

The full job description and person specification can be downloaded here.


Your Background, Skills and Experience

You could be looking to start out in a general administration role and have experience from school, college, volunteering, or hobbies.  Alternatively, you may have experience of working in an office, but be looking for a change of role to one which primarily involves providing administrative support to colleagues who undertake more complex work. 

Some of the skills we are looking for include:

●          Excellent verbal and written communication skills

●          Accurate and fast typing skills

●          Strong IT Skills and Microsoft Office Knowledge

●          Able to provide a high level of internal customer service

●          Excellent attention to detail

●          Able to prioritise workload and work to deadlines

●          Able to work individually and as part of a team

●          Able to follow instructions and complete tasks accurately

The full job description and person specification can be downloaded here.


What we offer

All of our employees benefit from a flexi-time scheme and are entitled to 38.5 days paid holidays (inclusive of public holidays).  We also offer a Group Self Invested Personal Pension, company sick pay scheme, childcare vouchers, cycle to work scheme, travel loan scheme and an independent and confidential employee assistance programme offering free advice and support across a range of work and personal issues. 


How to Apply

All applications must include the following:

  1. A covering letter explaining why this opportunity interests you, and how you meet some of the skills and experience in bullet points.
  2. A full CV including your education, professional qualifications and full employment history.
  3. Current remuneration and contractual notice period.
  4. Names of at least two referees. Referees will not be contacted without your prior consent.
  5. A day-time, evening and mobile telephone numbers, together with an appropriate, confidential and acceptable e-mail address for all correspondence relating to your application.

Please send these detail to:

More information about what it's like to work at the SLCC

The Scottish Legal Complaints Commission is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.

Closing date for applications is 5pm on Thursday 21st March2019 ,  with interviews, and an assessed exercise expected to be held on Wednesday 4th April and Friday 5th April 2019 (please hold these dates in your diary).   

Applications must be received by: 17:00 on 21/03/2019.

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