SLCC Rules

The Rules aim to provide the SLCC with control over the procedure for resolution, so far as the Legal Profession and Legal Aid (Scotland) Act 2007 allows, and should be read in conjunction with the Act. The Rules are necessarily formal as they require to be precise.

They form a framework under which the SLCC can develop a process that will allow it to work within its aims of dealing with disputes objectively, facilitating early resolution and acting proportionately by applying the correct mix of legal and lay skills.

Complaints received by the SLCC on or after 1 April 2017

Any complaints received by the SLCC on or after 1 April 2017 will be assessed in terms of the Rules of the Scottish Legal Complaints Commission 2016 (amended December 2016).

PDF Rules of the Scottish Legal Complaints Commission 2016 (amended December 2016) (PDF, 321 KB)

 For more information on the time limit changes in the rules, please see our Frequently Asked Questions on the topic.

Complaints received by the SLCC on or after 1 August 2015

Any complaints received by the SLCC on or after 1 August 2015 will be assessed in terms of the Rules of the Scottish Legal Complaints Commission 2015 (amended August 2015).

PDF Rules of the Scottish Legal Complaints Commission 2015 (amended August 2015) (PDF, 316 KB)

Complaints received by the SLCC on or after 1 January 2015

Any complaint received by the SLCC on or after 1 January 2015 will be assessed in terms of the Rules of the Scottish Legal Complaints Commission 2015.

PDF Rules of the Scottish Legal Complaints Commission 2015 (PDF, 314 KB)

Complaints received by the SLCC on or after 1 July 2014

Any complaint received by the SLCC on or after 1 July 2014 will be assessed in terms of the Rules of the Scottish Legal Complaints Commission 2014.

PDF Rules of the Scottish Legal Complaints Commission 2014 (PDF, 277 KB)

Complaints received by the SLCC before 1 July 2014

Any complaint received by the SLCC before 1 July 2014 will be assessed in terms of the Rules of the Scottish Legal Complaints Commission 2013.

PDF Rules of the Scottish Legal Complaints Commission 2013 (PDF, 264 KB)

Complaints received by the SLCC before 3 June 2013

Any complaint received by the SLCC before 3 June 2013 will be assessed in terms of the Rules of the Scottish Legal Complaints Commission 2009.

        PDF Rules of the Scottish Legal Complaints Commission 2009 (PDF, 184 KB)

 

Information Disclosure

Sections 31 and 32 of the Public Services Reform (Scotland) Act 2010 impose new duties on the Scottish Government and listed public bodies to publish information on certain types of expenditure as soon as is reasonably practicable after each year end.

For more information please visit this page relating to information disclosure and the Public Services Reform (Scotland) Act 2010.