For Legal Service Users

Complaint handling isn't just about dealing with things that go wrong - it's also about ensuring that things go right. 

We want to use our experience of legal complaints to help you avoid the msot common problems.  

The guides below cover different areas of legal work. They are all based on our experience of dealing with real complaints and include practical tips which we hope will help you ensure that things go as smoothly as possible.  

Making a Will and dealing with executries

Family Law

Criminal law

Buying and Selling your Home